August 26, 2021
WATER UPDATE 7:04 August 30, 2021
Pleasant Grove Boil Order has been lifted effective immediately.
At this point the water is safe to drink. For precautionary reasons, if you are located in the Battle Creek Service Area it is recommended that you run each tap or faucet for a minimum of 5 minutes and that you dispose of all ice formed since the boil order has been in place. You may also want to replace your disposable refrigerator filters.
To verify if you are in the Battle Creek Service Area please refer to our interactive map. Those living in the green shaded area are in the Battle Creek Service Area. You can also enter your address in the map by clicking on the magnifying glass. Click this link to see the map: https://www.google.com/maps/d/u/0/viewer… (for mobile devices you may need to copy this link and open it in a web browser such as Safari)
You can also find additional information on our website at plgrove.org.
If you have questions regarding the boil order being lifted you can call Pleasant Grove Public Works at (801) 785-2941. They will be answering phones until 8:00 p.m. this evening and then again during regular business hours from 8:00 a.m.-5:00 p.m. Monday-Thursday.
Finding a single source of the introduction of E. Coli into a water system is a difficult process, and often, a specific source is never found. While the exact source of contamination for this event has not been identified, the City has followed all standard guidelines to flush and chlorinate the areas of concern and has made sure the chlorination levels have been regulated throughout the Battle Creek Zone to ensure clean water delivery.
We appreciate your patience and understanding. We would like to thank all those that worked together in order to resolve this issue as soon as possible including the Pleasant Grove Public Works Department. We also appreciate the Utah State Division of Drinking Water for their expertise in helping us resolve the issue.
Pleasant Grove City